Privacy Policy

Data Controller: Think n Buy, 32 Poplarway, Leeds, LS1 34SJ, United Kingdom. Contact: hello@thinknbuy.online.

• Contact details you provide (name, phone, email) when enquiring by phone or form.
• Call recordings for training, quality and dispute resolution.
• Order details (handset model, delivery address, billing details) where applicable.
• Technical data — IP address, browser, device, referring URL — collected via cookies.
• Usage analytics if you accept analytics cookies.

• Contract: to fulfil orders, deliver products, process payments.
• Legitimate interests: to respond to enquiries, prevent fraud, improve our site.
• Consent: for marketing communications and analytics cookies.
• Legal obligation: for tax, accounting and statutory record-keeping.

We share data only with vetted partners: UK delivery couriers, payment processors (Stripe / SagePay), and the mobile network when you request a SIM-only deal switch (EE, Vodafone, O2 or Three). We never sell your data.

Enquiry records: 24 months. Order records: 7 years (HMRC). Call recordings: 6 months. Marketing data: until consent is withdrawn.

You have the right to access, rectify, erase, restrict, port, or object to processing of your data, and to withdraw consent at any time. To exercise these rights, email hello@thinknbuy.online. You can also complain to the UK Information Commissioner's Office (ico.org.uk).

Where data is transferred outside the UK/EEA, we use UK International Data Transfer Agreements or equivalent safeguards.

We may update this policy. Material changes will be notified on this page with a new "last updated" date.